We have discovered an issue in production, where the ADS5200 Single Reader Interface (V6FL7820-8CA20) were delivered with wrong firmware (Bootloader), rendering the units unusable in the field.
It is not possible for customers to update the firmware themselves, meaning all units must be sent back to us for firmware updates.
The remaining stock has been blocked for delivery and will be released once the firmware has been corrected.
Please note, the ADS5210 Sinlge Reader Interface (V6FL7820-8CA21) is not affected.
Please use the standard RMA process when sending the units back.
| Art. No. | Description | Affected Serial No. Range | Sold between |
| V6FL7820-8CA20 | ADS5200 Single Reader Interface | 2159931 - 2163187 | 2024.07.01 - 2025.03.25 |
For any queries or further information, please contact your acre Security account manager.