Product release

Product line
Access control
Category
Product release
Date
May 20th, 2026

Product Release - acre Access Control - ACT365 Migration: Reports & Muster Fixes

New: Log Event Report & Audit Event Report – Gallery Packages

Two new report packages are now available in the Gallery for customers migrated from ACT365, providing equivalents to the advanced reporting previously available in ACT365.

Log Event Report An Access Request Report covering log events, updated to support ACU doors used in migrated sites.

Audit Event Report An Audit Log Report, updated to support ACU doors used in migrated sites.

Both reports are available as installable packages from the Gallery.

New: Time and Attendance Reports – Migrated Sites Support– Gallery Packages

The Detail Person Activity Report and the Time and Activity Report previously returned empty results on sites migrated from ACT365. This was because the reports were built around Reader-based data, and migrated sites use controllers and doors rather than readers.

Both reports have been updated to support migrated site configurations and now return correct results.

Note: These reports cannot currently be run for cardholders at the Enterprise (All Sites) level. This is a known limitation at this time.

Improvement: ACT365 Audit Report – User-Friendly Action Labels

The ACT365 Audit Report previously displayed audit action types using technical labels (POST, PUT, DELETE). These have been updated to display as Create, Update, and Delete, consistent with the terminology used in ACT365.

Bug Fix: Timed Muster Report Reset Not Working for Shared Instances

What was the issue: The Timed Muster report reset was working correctly at the Enterprise instance level but was not functioning for shared instances. When a reset time was configured and reached, no cardholders were cleared from the report and no events appeared in the event log. The Muster settings page also appeared greyed out and non-functional when accessed from a shared instance. This affected both the web and app-based Unified Client.

What has been fixed: Muster settings and the timed reset now work correctly at both the Enterprise and shared instance levels. Each instance maintains its own Muster configuration independently.

This maintenance release contains bug fixes and other improvements. Full release notes can be found at https://acre.my.site.com/knowledgearticles/s/article/acre-Access-Control-Release-Notes.  

For further information about this release, or for clarifications, please contact your account representative.

Acre Security 2026
acresecurity.com
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